REQUEST A DEMONSTRATION
Fill in the fields below to schedule a personal demo.
REQUEST A QUOTE
Fill in the fields below to have a representative reach to create a custom quote.
Telecom Reseller Podcast – TelStrat Goes WFO SaaSFeb 24th, 2017
$6,000 per agent. That’s what TelStrat’s Mike Berlin says it costs a company to replace a contact center agent. Fighting turnover, improving the quality of life for agents and fighting the terrific costs of turnover is what TelStrat has been doing for over a quarter of a century. The company originally did this with hardware and…
Peak UpTime Adds TelStrat’s Engage WFO SaaS™ for Call Recording and Workforce Optimization to their Peak Elevate Cloud Managed ServicesOrlando, FL Dec 06th, 2016
Peak UpTime and TelStrat International, Ltd. announced today that they are partnering to provide comprehensive call recording and workforce optimization solutions through Peak UpTime’s Cloud Managed Services known as Peak Elevate. TelStrat’s Engage WFO™ is a complete software solution for customer call recording and workforce optimization in contact centers of every size. It provides tools for service quality assurance,…
TelStrat Introduces Engage WFO SaaS™Dallas, TX Oct 18th, 2016
TelStrat, a global leader in compliance call recording and contact center workforce optimization solutions, today announced Engage WFO SaaS™ (Software as a Service), a subscription-based managed service, hosted by TelStrat or its provider partners, and integrating with customers’ existing premise UC platforms or Unified Communications as a Service (UCaaS) solutions. Engage WFO SaaS offers reliable and secure call recording…
TelStrat Wins Gold in the 11th Annual 2016 IT World Awards for Communications Solutions CategoryDallas, TX Jul 01st, 2016
TelStrat announced today that Network Products Guide, the industry’s leading technology research and advisory guide, has named Engage WFO™ a Gold winner in the 11th Annual 2016 IT World Awards® for the Communications Solutions Category. These industry and peer recognitions from Network Products Guide are the world’s premier information technology awards honoring achievements and recognitions…
TelStrat charts innovative course through changing market and technologiesOrlando, FL Jun 13th, 2016 - Doug Green, Telecom Reseller
New Telecom Reseller podcast available – TelStrat has served UC and contact center communities for over twenty-three years, featuring technology partnerships with major platforms such as Avaya. Now, with their flagship product, Engage, about to undergo a major new release (Engage 6), Mike Berlin, Senior Vice President of Global Sales and Business Development discusses with…
CTD Partners with TelStrat to Offer Engage WFO™ Call Recording and Workforce Optimization as Cloud Services for Contact Centers and Compliance RecordingDallas, TX and Greenville, SC Apr 26th, 2016
Computer Technology Distributing (CTD) and TelStrat International, Ltd. announced today that they are partnering to provide complete solutions for call recording and workforce optimization as cloud services for compliance recording and customer service contact centers. Engage WFO is a complete software solution for customer call recording and workforce optimization in contact centers of every…