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Telstrat's CEO on Avaya & Nortel

To Our Valued Customers:

Now that Avaya's acquisition of Nortel's Enterprise Business Unit is clear, we view this as a positive development that increases the ways we can serve you and your call recording and contact center needs.

In light of this transition, I want to emphasize Telstrat's continued commitment to you as a valued customer and to summarize the unique capabilities that our Engage Suite of products offers you:

• First I want to stress that our commitment to you continues to be Total Customer Satisfaction. This applies whether you are presently on a Nortel or Avaya platform.
• Telstrat's Engage Suite is a proven solution, currently operating at over 1600 sites worldwide on Nortel, Avaya, and Cisco platforms.
• Our Engage Suite gives you maximum flexibility to work with any or all of these platforms simultaneously, serving IP, TDM, analog, and radio connections all on the same server.
  
• Our unique capability to simultaneously record on multiple platforms and technologies provides you with an easy and seamless migration from one platform to another in a controlled manner, at your own pace should you chose to do so.
  
• Telstrat has over 16 years of technology leadership in this industry, as a certified Nortel Developer Partner, a certified Avaya DevConnect Gold Developer, and as a certified Cisco Technology Developer Partner. This means no one is better positioned to provide your organization with easy, affordable total recording and workforce optimization solutions today and in the future.

We look forward to serving you during this transition. If you have questions or concerns we’re here to help you with solutions for your needs. Contact your TelStrat Reseller or reach us directly at 972-543-3500 or This email address is being protected from spam bots, you need Javascript enabled to view it Our TelStrat Channel Managers are always ready for your call.

Sincerely,
Robert J. Carroll
CEO