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In the Press

As a recognized industry leader, TelStrat’s views and the Engage product portfolio are frequently highlighted in feature articles in prominent industry publications, both in print and online. Here are a few examples of the ongoing press coverage.

Click any headline below to read a PDF of the full article:

TMCnet TelStrat Ships Engage 3.2 Analytics/Recording Suite
TMC.Net
December 18, 2009

TMCnet Contact Center Suite by TelStrat
CIPTUG Vendor News
November 23, 2009

TMCnet RCCSP Training Improves Texas City's Utility's Service
TMC.Net
October 13, 2009

CIS Managing Workforce Needs
Customer Interaction Solutions
October 2009

CIS Call Recording: It's Not Just For Compliance Anymore
Customer Interaction Solutions
September 2009

CIS Training to Survive
Customer Interaction Solutions
August 2009

CIS Performance Analytics: Critical Roles, Critical Needs
Customer Interaction Solutions
July 2009

Newsfactor Quality Buying for Quality Monitoring
Newsfactor.com
June, 15 2009

CIS Quality Buying for Quality Monitoring
Customer Interaction Solutions
May 2009

Speech Technology Analyze This, with TelStrat
Speech Technology
April 2, 2009

TMCnet Contact Center Solutions Community
TMC.Net
March 30, 2009

Telecom Reseller Avaya Extra-Q4
Telecom Reseller
Q4 2008

CIS Enabling Excellence with IP Recording
Customer Interaction Solutions
November 2008

CIS Contact Center Recording: More Than Logging Calls
Customer Interaction Solutions
September 2008