CallParrot Business Call Recording for Cisco Systems
Enjoy the rich capabilities and practicality to easily record, playback, and distribute telephone conversations from the desktop with the award-winning CallParrot Business Call Recording System integrated in the Cisco line of Voice over IP (VoIP) network phones.
The award-winning CallParrot Business Call Recording system provides an unmatched combination of benefits, including best-in-class ease of use, a rich feature set, outstanding scalability, and a surprisingly low total cost of ownership. CallParrot is fully Cisco certified and compatible with Cisco Unified CallManager 4.2, and Cisco Unified Communications Manager 5.1 and 6.x. It even leads the industry in supporting Cisco Active Recording, so you can finally “Can the SPAN.”
Certified Cisco interoperability features with CallParrot:
- Enable users to selectively record calls, portions of calls or in mid-call from their PC desktops.
- Simultaneously record up to 448 phones per server
- Optional storage ranging from local hard drive cache to remote mass archiving, including SAN/NAS support
- Industry-leading support for Cisco Active Recording uses dual media stream technology to eliminate the need for SPAN
- Stored call-related data such as Calling Line Identification (CID), Dialed Number Identification Service (DNIS) and the extension number or Directory Number (DN) identifying the CUCM phone extension that placed or received the call.
Regardless of the primary motivation for implementing call recording, CallParrot will provide innumerable profit-impacting benefits, including frivolous claim prevention, customer service quality monitoring, threat documentation, dispute resolution, market intelligence collection, employee misconduct prevention, and much more. Unlike any other competitive solutions on the market, the CallParrot system makes call recording simple and affordable.