Products Overview
Call recording isn't just for call centers anymore.
Whether serving patients, students, citizens, government, financial clients, business professionals, or retail customers, TelStrat has a call recording solution to suit almost any unique call recording requirement. Small or large, local or global, the innovative and efficient design makes call recording affordable for every company.
With the CallParrot Business Call Recording system, the power to permanently record any or all conversations and accurately recall what customers are requesting, what promises were made and sometimes more importantly what promises weren't made, enable your business to focus on what it does best - increase revenues.
CallParrot enables the capturing of telephone conversations for virtually any purpose, whether looking to ensure top quality customer service, mine customer calls for invaluable intelligence, avoid frivolous lawsuits, provide audio copy with written dictation, or avoid conduct issues, there is virtually no end to the returns businesses can reap from a CallParrot recording investment.
- Automatic, selective, or on-demand call recording options right from the desktop
- Recorded calls can be replayed from any PC using the default media player
- The only system with Conversation SaveTM for on-demand recording of an entire call since its inception, even when activated mid-call
- Recorded calls can be saved on a PC, emailed, stored on a server, archived to DVD or other remote mass archiving, and used like any other standard audio file
- Options for automatic emailing of recorded conversations to anyone at the end of a call
- Specially-designed systems have earned compatibility approval from both Nortel and Cisco.
CallParrot - Simple...Intuitive...Secure...
CallParrot Business Call Recording Brochure