Privacy Policy

The following is the privacy policy for TelStrat's web site. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about your. Your privacy is important to TelStrat, and we take a number of measures to protect it. If you have questions about this policy, please feel free to contact us at:

TelStrat
6900 K Avenue
Plano, Texas 75074
+1.972.543.3500

Information collected from all visitors

We collect information to help us deliver a superior level of service. While you browse the telstrat.com web site, anonymous information will be gathered in our computer system log files. We use this information to administer our site and learn, for example, which areas of our site are the most popular. Information collected may include the pages you view, the links you click, and other actions taken in connection with TelStrat services.

We may also collect certain standard information that your browser sends to every website you visit, such as your internet protocol (IP) address, internet service provider (ISP), browser type and language, access date/times, and referring web site addresses.

Use of cookies

When visiting certain areas of our web site, we may use cookies and other technologies to keep track of your interactions with our site and services to offer a personalized experience. A "cookie" is a small data file sent by our web server to your browser. Certain portions of our site use a cookie to log such things as when you entered our site and which pages you visited. You may reject or delete site related cookies at any time. Cookies do not store any personally identifiable information about you and will only be associated with individual users when entering areas of our site that require pre-registration and authorized login to secure access to additional resources.

Information collected from registered site visitors

When you register for certain TelStrat services, we will ask you to provide personal information. Information may be used to contact individuals who have registered on this site (e.g. gaining access to TelStrat's Library page resources). This includes notifying you about updates or improvements to the web site, improvements to TelStrat products and services, and/or for the promotion of a product or service.

Collecting and using information

As a general rule, we do not disclose specific information about our users to any third parties unless so required by law or any government agencies.

Information voluntarily provided by site visitors may be used by TelStrat to complete the activity for which it was provided. This includes requests by end users for product or service budgetary quotes, requesting a product demonstration, or similar one-time activities. We also collect personal information to provide authorized access to the TelStrat web site Library resources. Information may be used to contact individuals for product and service announcements and promotions.

When you receive newsletter or promotional email from TelStat, we may use web beacons, customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you with more focused communications or other information.

We do not sell, rent, or lease our customer lists to third parties. In order to help provide our services, we may provide information to other companies or contractors working on our behalf. This may include other companies to handle the processing and delivery of mailings and hosting of our website. Other companies or contractors will be permitted to obtain only the personal information they need to deliver the service; they are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose personal information in limited circumstances including, but not limited to, when we believe such action is necessary to comply with the law or legal process served on TelStrat and/or to protect and defend the rights or property of TelStrat (including the enforcement of our agreements);

Opting out

Whenever we send you any information, we will include instructions on how to unsubscribe and a link to do so. If you do not wish to receive further information of a similar nature, you may unsubscribe via the link we provide. In other instances, our on-line forms provide a means to ‘opt-out' at the time personalized information is provided.

Accessing you information

Registered users of this site may login and access their contact information, correct discrepancies, and update records.

Security of personal Information

TelStrat is committed to protecting the security of personal information. We take reasonable measures and use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, or disclosure. This includes administrative, technical, and physical measures to safeguard personal information from loss, theft, misuse, as well as unauthorized access and disclosure.

TelStrat uses Secure Sockets Layer (SSL) encryption for certain web pages where site visitors must pre-register to gain authorized login permission. Site visitors must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer.  

If a password is used to help protect personal accounts and personal information, it is the end users responsibility to keep the password confidential.

Updates to this policy

As our web site evolves over time and our data handling policies change, we will update this privacy policy.