Press Releases

Customer Interaction Solutions magazine honors TelStrat's new single server, resource conserving, high performance workforce optimization solutions

TelStrat introduces total recording, quality monitoring, and workforce optimization solution for ShoreTel users

Latest release also brings SIP support, expanded soft key on-demand recording support, and special pricing offers for new and existing customers.

Engage Analyze expands TelStrat’s contact center product portfolio with true phonetic speech analytics intelligence

TelStrat announces Avaya compatibility for its Engage Contact Center Suite

TelStrat has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

TelStrat today announced the promotion of Darrell Roberts to the newly created role of TelStrat’s Vice President of Technology.

TelStrat launches a total solution that combines best-practice product technologies from across the contact center industry.

TelStrat announced today that it has entered into a definitive agreement to sell all components of its Access division to Pannaway Technologies, Inc., of Portsmouth, NH. As part of the agreement, Pannaway will acquire the Inteleflex BLC product portfolio and technology base.

TelStrat today announced that the CallParrot Business Call Recording system version 6.1 has successfully passed the Cisco-required interoperability testing for CallManager versions 4.2 and 5.1.

The recent success of the latest CallParrot Business Call Recording version 6.0 has yielded an increase in market demand while contributing to the success in call center deployments worldwide.

For the sixth time, the SMU Cox Caruth Institute for Entrepreneurship has recognized TelStrat as one of the fastest growing, privately held members of the DFW business community with the prestigious Dallas 100™ award.

For the past fifteen years, the SMU Cox School of Business has recognized the fastest growing, privately held companies in North Texas with the Dallas 100™ awards. This year, Plano's TelStrat has been named to the list, boasting 67th place.

TelStrat, a global supplier of enterprise and carrier communications equipment, announced its acceptance of a 2005 Titan Fast 50 Award from the Metroplex Technology Business Council (MTBC). The award recognizes TelStrat as one of the fastest growing technology companies in the Dallas-Fort Worth metropolitan area.