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Dedicated to Partner Success

Responsive. Flexible. Accountable.

We are dedicated to helping partners succeed and deliver best-in-class products and
service excellence to customers. Engage Call Recording and Workforce Optimization solutions are available as a cloud-based managed service, in partners’ data centers, or on customer premise. No matter the deployment, we deliver flexible functionality with an intuitive user interface that accelerates time-to-benefit for contact centers of every size.

Profitable resellers. Satisfied customers. It’s a win-win.

Global Partner Network

Our global network specializes in Engage WFO solutions for call recording and workforce optimization. Locate a reseller at sales@telstrat.com or call us today.

Locate Reseller
1-972-543-3500to find a reseller near you.

Proven Partnership Equation

We succeed when customers and partners are successful. TelStrat’s
proven ‘Success Support Cycle’ includes these key deliverables:

  • Pre-sale collaboration for defining requirements, product demonstrations, and quotations
  • Expert solution design
  • Post-sale project management and support
  • Ongoing marketing to build mutual success

We continually look for new ways to streamline and add value to this process for pre- and post-sale support.

Record of Success

Through telephony system integration and selling channel synergy, we ensure mutual success and greater customer satisfaction. Long-time partners attest to the value of working with us:

“TELUS is extremely proud of our special, longstanding relationship with TelStrat. We consider TelStrat a preferred OEM partner for continuing to delight our mutual customers with innovative products and best-in-class sales and support.”

“TelStrat is the easiest company to do business with that I know.”

Expert Partner and Customer Support

With channel-centric focus, we ensure doing business with us is easy. Our channel managers and sales engineers are dedicated to providing partners with superior service, including custom development for unique customer requirements. Our installation and implementation teams are skilled professionals who understand customer challenges and how to overcome them. We continually invest in new solution development to ensure our offerings are best-in-class in meeting customer needs.

Become a Reseller

Build Your Bottom Line

If you’re seeking a call recording and WFO solution to expand your portfolio, meet your customers’ needs, stay competitive, and increase revenue, Engage WFO is the perfect addition. We work with partners, ensuring a satisfying experience for customers-from proposal through deployment, training, and ongoing maintenance and support.

NEW! Offer Cloud Services

Did you know that you can offer hosted call recording and workforce optimization to your premise-based customers? Engage WFO SaaS, hosted and managed in TelStrat’s data center, is now available for you to sell. Partners don’t need to invest in additional infrastructure or staff – TelStrat does the heavy lifting for you! Our turnkey services and delivery model provides pre- and post-sales support, reducing partner cost-of-sale and increasing customer time-to-benefit.

Learn how to become a partner at bizdev@telstrat.com or call us today.

1-972-543-3500 Become a Reseller
  • Value for Resellers

    Why Partner with Telstrat?

    Learn how TelStrat can add value for you and your customers

    Play Video
  • Success Story

    Quality and Security

    Tufts Medical Center increased service quality and ensured HIPAA compliance.

    Download
  • 2017 TMC Award

    PRODUCT OF THE YEAR

    Honored for exceptional innovation

    Learn More

Flexible Deployment Options

Your Business. Your Choice.

  • In the Cloud

    As needs change, your contact centers may be virtualized into one.

    More Info
  • On Premise

    As needs change, Engage WFO flexes to fit your operations.

    More Info